Frequently
Asked
Questions

Absolutely. We ship worldwide. Shipping for international orders is arranged individually — once you place your order, our team will reach out with a personalised quote covering cost, transit time, and any applicable customs information. For more details, please visit our Shipping Policy page.

New York City is our home — it's even the namesake of our gallery. Our operations office is located in Manhattan and our distribution facility in Connecticut. Local delivery within NYC and the surrounding metropolitan area can be fulfilled within three business days. Please contact us to arrange.

Yes. If you're seriously considering a piece and need a little more time before committing, we're happy to place a short hold on your behalf. Please contact us directly with the piece you're interested in and we'll do our best to accommodate. Holds are subject to availability and are typically granted for up to 48 hours.

We are happy to send you additional photos or videos of any item you're interested in. Please contact us via chat or email with the piece name or number and we'll respond promptly.

Absolutely. We understand that acquiring a one-of-a-kind work is a considered decision, and we want you to feel completely confident before purchasing. We're happy to schedule a live video walkthrough via FaceTime, Zoom, or WhatsApp, where we'll show you the piece from every angle, in different lighting conditions, and answer any questions in real time. Please contact us to arrange a time that works for you.

Yes. A certificate of authenticity can be provided upon request for any piece in our collection. Please contact us after purchase or include the request in your order notes.

We understand how crucial positioning is for art, and we'll always work with you to ensure a piece feels at home in your space. Please contact us to schedule a complimentary in-home consultation, video consultation, or to explore other options — our goal is to ensure any acquisition is right for you before you commit.

Yes. We work with interior designers, architects, landscape architects, and design-build firms. We offer a dedicated trade programme with personalised service, priority access to new acquisitions, and tailored pricing for qualifying professionals. Please contact us to enquire about our trade programme.

Yes. For clients in the New York metropolitan area, we offer white-glove delivery and professional installation for sculptures, wall art, and furniture. For clients elsewhere in the US and internationally, we work with trusted local installation partners and can provide guidance and recommendations. Please contact us at the time of purchase to discuss your needs.

Stone sculptures such as those carved from serpentine, springstone, or verdite require minimal maintenance. Dust regularly with a soft, dry cloth and avoid prolonged exposure to direct sunlight or extreme humidity. A light application of natural beeswax or stone polish once or twice a year will help preserve the surface and deepen the natural tones of the stone.

Wooden pieces should be kept away from direct heat sources and excessive moisture. Dust with a soft cloth and condition occasionally with a food-safe wood oil to prevent drying or cracking. Avoid placing wooden works in direct sunlight for extended periods.

For specific care advice on any piece in your collection, don't hesitate to contact us — we're happy to provide personalised guidance.